How soon will your order arrive? We are currently taking 2-5 working days, after the purchase date, to get plants out of the nursery WITH the average being sent in 2 days. We despatch orders from Mondays to Thursdays, which means delivery between Tuesdays and Fridays. We do not despatch on a Friday or the weekend to avoid the plants being in transit for too long. If you require a specific delivery date (excluding weekends) please mention this when ordering.
As per our terms of service, the estimated delivery time for orders shipped via Royal Mail is between 2 to 3 working days from the date of dispatch. Please note that this time frame may vary depending on the destination and any unforeseen circumstances beyond our control as this method of delivery is not tracked. We kindly request your patience and understanding in this regard.
For orders being shipped through DHL, you will receive notifications to keep you informed about the delivery progress of your order. These notices will provide important updates regarding the status of your package and expected delivery dates.
Our current Postage and Packaging for most Mainland UK orders is £8.94 inc. Vat. Orders will be sent via a Tracked Next Day Courier Service with DHL. For smaller items there is an option to send via Royal Mail tracked service costing £5.75
Postage and Packaging for orders to the Highlands/Islands only (unfortunately we no longer deliver to Northern Ireland) costs £18.00 inc. VAT. Orders will be sent via a Tracked 48 Hours Courier Service with DHL. We only pass on the delivery costs charged to us for these locations.