Privacy Policy
This privacy policy governs the way Cumbria Wildflowers Limited (referred to as "we," "us," or "our") protects and handles user data on www.cumbriawildflowers.co.uk. We are committed to safeguarding the privacy of our users and ensuring compliance with relevant laws and regulations.
The Policy
Our privacy policy outlines the obligations and requirements for users, website owners, and the website itself. It addresses various areas where user privacy is a concern, including the collection, processing, storage, and protection of user data and information.
Website Protection
We prioritise user privacy and take proactive measures to ensure the security and confidentiality of user information throughout their visit to our website. Our website fully complies with all UK national laws and regulations pertaining to user privacy.
Use of Cookies
To enhance user experience, our website employs cookies. Upon the user's initial visit, we provide a cookie control system that allows them to grant or deny permission for cookies to be stored on their computer or device. This practice aligns with recent legislation requiring explicit consent from users before websites can place or access files, such as cookies, on their computer or device.
Cookies are small files that track, store, and save information about the user's interactions and usage of the website. They enable our server to provide users with a personalised experience. Users have the option to block cookies from our website and external vendors by adjusting their web browser's security settings.
We utilise tracking software, specifically Google Analytics, to monitor visitor behaviour and better understand how our website is used. Google Analytics employs cookies to track visitor engagement and usage patterns. While this software may store a cookie on the user's computer's hard drive, it does not collect personal information. For further information, you can review Google's privacy policy [https://www.google.com/privacy.html].
External vendors may also store cookies on the user's computer's hard drive when our website uses referral programs, sponsored links, or advertisements. These cookies serve conversion and referral tracking purposes and typically expire after 30 days. However, they do not store or collect personal information.
Contact and Communication
When users contact us or provide personal details through this website, they do so at their own discretion and assume any associated risks. We maintain the privacy and secure storage of personal information in accordance with the Data Protection Act 1998. While we have implemented measures to ensure a safe form-to-email submission process, users should exercise caution when using such forms.
We use the information submitted by users to provide further details about our products/services, answer queries, or subscribe them to our email newsletter program, if explicit permission was granted. Our email newsletter program operates in compliance with UK Spam Laws as outlined in the Privacy and Electronic Communications Regulations 2003. We do not share personal details with third parties unless required by law.
Email Newsletter
Our website offers an email newsletter program to inform subscribers about our products and services. Users can subscribe through an online automated process or, in some cases, through prior written agreement.
Subscriptions adhere to the Data Protection Act 1998, and personal details are securely stored. We do not share personal information with third parties outside our company. If you wish to obtain a copy of the personal information we hold about you, you may request it by writing to the address provided at the end of this policy.
Our email marketing campaigns may contain tracking facilities to analyse subscriber activity and provide more relevant content based on their engagement. Tracked activity may include email opens, forwards, link clicks, and frequency. Subscribers can unsubscribe at any time using the automated system provided in the footer of each email campaign.
External Links
While we strive to include quality, safe, and relevant external links, users should exercise caution before clicking on any external web links mentioned on our website. We cannot guarantee or verify the contents of externally linked websites and cannot be held responsible for any damages or consequences resulting from visiting those links.
If you have any concerns or questions about our privacy policy, please contact us using the details provided below.
Address:
Cumbria Wildflowers Limited
The Stables
Great Orton
Carlisle
Cumbria
CA5 6NA.